Refund Policy

Overview

At Ayerish Style, customer satisfaction is important to us. We carefully inspect all products before dispatch; however, if you receive a damaged, defective, or incorrect item, we are happy to assist you with an exchange according to the policy outlined below.

## No Refund Policy

Ayerish Style maintains a strict *No Cash Refund Policy*.

We do not offer refunds on any purchases. Customers may only be eligible for an exchange under the conditions stated in this policy.

## Exchange Request Period

You may request an exchange by contacting us within *2 days of receiving your order*.

To initiate an exchange request, please email us at *[ayerishstyle@gmail.com](mailto:ayerishstyle@gmail.com)* and include:

* Order Number
* Customer Name
* Reason for Exchange
* Clear photographs of the product (if applicable)

Claims submitted after 2 days of delivery will not be entertained.

## Eligibility for Exchange

You may request an exchange if:

* The product received is damaged.
* The product contains a manufacturing defect.
* The product is stained upon arrival.
* The product is incomplete or missing components.
* The size received does not match the size ordered.

To qualify for an exchange:

* The product must be unused.
* The product must be unaltered and unworn.
* Original tags and labels must be attached.
* Original packaging and purchase proof must be provided.

## Non-Exchangeable Items

Exchange requests will not be accepted in the following situations:

* Products purchased on sale, discount, or promotional offers.
* Products damaged due to misuse or improper handling by the customer.
* Products returned without original labels or packaging.
* Exchange requests submitted after the allowed time period.

## Color Variation Disclaimer

We make every effort to display product colors as accurately as possible. However, due to differences in screen settings, monitor displays, photography lighting, and device resolutions, slight variations in color, texture, or appearance may occur.

Such differences are considered normal and will not qualify for an exchange.

## Sale & Promotional Items

Products purchased during sales, promotions, clearance events, or special discounts are strictly non-refundable and non-exchangeable.

## International Orders

At this time, Ayerish Style does not offer refunds or exchanges for international orders.

## Order Cancellation

Ayerish Style reserves the right to cancel any order at any stage due to product unavailability, pricing errors, technical issues, or other unforeseen circumstances.

Customers will be informed through email or phone regarding any cancellation.

## How to Apply for an Exchange

To request an exchange, please contact us through:

*Email:* [ayerishstyle@gmail.com](mailto:ayerishstyle@gmail.com)
*Phone:* 0328-1803039

Please provide your order details along with photographic evidence of the issue.

Customers are responsible for the shipping costs associated with returning the item unless the exchange is approved due to a manufacturing defect or an error on our part.

## Exchange Approval Process

Once our customer support team reviews and approves your request, further instructions regarding the return process will be provided.

Products sent without prior approval may not be accepted.

## Processing Time

Approved exchanges are typically processed within *2–3 working days* after the returned item is received and inspected.

During peak seasons or promotional periods, processing may take up to *14 working days*.

## Order Enquiries & Complaints

Order-related enquiries will only be entertained within *10 working days* of placing the order.

Any complaints regarding delivered products must be reported within *2 days of delivery*.

## Contact Us

For any questions regarding returns or exchanges, please contact:

*Ayerish Style*
*Email:* [ayerishstyle@gmail.com](mailto:ayerishstyle@gmail.com)
*Phone:* 0328-1803039

We appreciate your trust in Ayerish Style and are committed to providing quality products and excellent customer service.